TIM Brasil signs outsourcing deal with NTT
TIM Brasil has signed two contracts for managed services with NTT Data, for a period of three years. One involves applications operations involving management of problems and incidents, events and requests, service level, IT capability and availability, as well as covering operation management, service catalogue, changes and knowledge. Another is focused on infrastructure, with services for database, network, technical rooms, middleware, automation, Unix / Linux and Windows. NTT Data is the IT services company of Japanese operator NTT.