The mystery surrounding Apple’s outsourcing relationship with Indian providers has been revealed, thanks to research by the Times of India (ToI).
Service providers are secretive about their agreements with the California-based giant, signing non-disclosures in exchange for lucrative contracts. However the ToI has spoken to research firms and industry sources to reveal that TCS, Infosys, Wipro and Tech Mahindra are all Apple’s primary vendors, working across various divisions including enterprise applications, customer care and product lifecycle management.
Speaking to the ToI, Peter Bendor Samuel, CEO of the research advisory Everest Group, said “It looks like Apple is considering a significant reworking of its provider portfolio. Given their spend and what they are doing in the market place, this could be very substantial not only in terms of the revenue from Apple, but also in terms of partnerships.”